Technical Support
We're here to help you
- Initial Setup Guide
- Prayer Time Configuration
- Qibla Direction Calibration
- Adhan Settings
- Maintenance Instructions
- How to adjust prayer times?
- Setting up multiple Adhan calls
- Troubleshooting display issues
- Battery replacement guide
- Software updates
- 2-year manufacturer warranty
- Extended warranty options
- Repair service centers
- Replacement parts
- Return policy
- Clock not displaying correctly
- Prayer times are incorrect
- Adhan not playing
- Button not responding
- Power issues
Contact Support
Need personalized assistance? Our technical support team is ready to help you.
+963 968 718 826
Hours: Sunday - Thursday: 9 AM - 6 PM
alrwdaoffice@gmail.com
Response within 4 hours
Schedule via phone or email
By appointment only
Popular Questions
Prayer times can be configured by accessing the settings menu and entering your city name or coordinates. The clock will automatically calculate accurate prayer times based on your location's latitude and longitude.
Yes, our clocks come with multiple Adhan options including different reciters and styles. You can also adjust the volume and set different Adhan calls for different prayer times.
First, verify that your location settings are correct. If the issue persists, you may need to manually adjust the calculation method or contact our support team for assistance.
We recommend checking for software updates quarterly. Updates include improved accuracy, new features, and bug fixes to ensure optimal performance of your Islamic clock.